Request Samples, Vouchers, and/or Coupons

How to request samples, vouchers, and/or coupons

To request samples, vouchers, and/or coupons, please log in to Merck Connect. You will then be directed to eMedSample, which will require you to log in or register using your last name and NPI (national provider identifier) number.

Thank you for your interest in requesting samples, coupons, and/or vouchers. Based on our records, you are not eligible to receive samples, coupons, and/or vouchers. If you have questions, please call our technical support service Monday through Friday between 8 AM and 7 PM ET at 1-800-489-5119.

Merck ConnectTM has partnered with Physicians Interactive® for the request process. We are unable to connect to Physicians Interactive at this time. Please try your request again later.

We are sorry for this inconvenience.

How to request samples, vouchers, and/or coupons

To request samples, vouchers, and/or coupons, please log in to eMedSample or register using your last name and NPI (national provider identifier) number.

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You are now leaving the site and connecting to an outside source. Any data you choose to provide the Physicians Interactive will be governed by Physicians Interactive's Privacy Policy. Merck does not review or control the content of any non-Merck site. Merck does not endorse and is not responsible for the accuracy, content, practices, or standards of any non-Merck sources.

Go to eMedSample

Shipping time

Available samples are shipped as soon as the appropriate authorization has been received. Eligible, validated MDs, DOs, and other licensed practitioners (depending on state-level requirements) can expect to receive samples within 3–5 business days of Merck receiving the signed and dated Sample Request Form.

Assistance with sample requests

If you need assistance, please contact the eMedSample Client Services Center toll-free at 1-866-363-3726 (Monday–Friday 9 AM–8 PM ET) or CSR.Mailbox@AptusHealth.com.

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